Why Your ESO Crown Gifting is Locked

The Elder Scrolls Online restricts Crown Store gifting to combat fraud. If you can't send gifts, you likely face one of these issues:

🔴 #1 Reason: Platform Changes

Switching between Steam/Epic/Xbox/PlayStation automatically disables gifting
Account re-linking requires manual review

🔴 Suspicious Activity Flags

Frequent Crown purchases/gifting may trigger RMT (real-money trading) detection
ESO's automated system monitors unusual gifting patterns

🔴 Fraud Prevention Locks
Automatic freezes activate for:
• Credit card chargebacks
• Third-party Crown purchases
• Suspicious login locations

(Pro Tip: Over 68% of gifting locks stem from platform changes according to ESO forum data)

5 Requirements to Unlock Gifting

1️⃣ 180-Day Account Minimum
New accounts cannot gift until 6 months old

2️⃣ Active Login History
Must log in regularly (not just AFK) for 90+ consecutive days

3️⃣ Clean Account Standing
No bans/warnings in past 3 months

4️⃣ Financial Verification
Subscribe to ESO Plus OR
Purchase 750+ Crown Pack → Then wait 30-day review

5️⃣ Manual Approval Required
Contact ESO Support with proof of eligibility

7 Step Fix Checklist

✅ Recipient Settings
→ Friend must enable "Allow Gifts" in privacy menu

✅ Platform Limitations
→ No cross-platform gifting (PC/Xbox/PS separate)

✅ Friendship Duration
→ Must be friends for 72+ hours before gifting

✅ Account Activity
→ New players: Complete first 3 zone quests

✅ Server Restrictions
→ NA and EU servers never share gifting

✅ Ban History
→ RMT/fraud bans permanently disable gifting

✅ Payment Processing
→ Wait full 30 days after Crown purchase

(Critical Note: Changing payment methods resets your verification period!)

How to Check Your Status

In-Game Test: Attempt to gift any item → Error message reveals specific lock reason
Account Portal: Check "Billing & Gifting Permissions" section

Need Immediate Help?

➤ Contact ESO Support with:
• Transaction IDs
• Screenshot of error
• Account creation date